Customer Testimonials

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Google Jun 22, 2025

Great experience with Dan and the rest of management working with us to get us the car we wanted! Highly recommend Dewey Jeep

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Google Jun 21, 2025

We had a great experience at Dewey! Dan in Sales was incredibly helpful & found exactly what we were looking for! Christy in Finance made the process painless!

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Google Jun 21, 2025

Jared was awesome to work with and I really appreciate how he was thorough and completely truthful while going through the process of buying a new truck

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Google Jun 20, 2025

By far the best customer service I ever experienced and the truck was as they said it would be they even picked me up at the airport.

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Google Jun 19, 2025

Dewey Dodge is a great dealer to work with we have bought a couple cars there the process is always quick and easy! I'm sure we will be back for our next car!

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Google Jun 18, 2025

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Google Jun 16, 2025

Sales people were great! Not pushy but very helpful.

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Google Jun 15, 2025

Everyone at Dewey is always so very nice. Justin is very knowledgeable about the vehicles and makes many suggestions based on a customer's needs.

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Google Jun 14, 2025

Fransisco and Matt were great to work with. They give you fair trade in value and were patient with my decision making process. Christi gave me a good rate and was very quick.

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Google Jun 14, 2025

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Google Jun 13, 2025

Everyone was so nice. The finance was fantastic. She was fun and made it fun for us. We had a great time with her!! Sale guy was nice and knowledgeable.

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Google Jun 11, 2025

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Google Jun 7, 2025

Bought my certified-used Jeep yesterday...easy sales process with Dan...great working with Kristen in Finance, got a great rate for me...monthly payments came in as I had hoped...all in all great experience... Thanks...!

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Google May 31, 2025

(Translated by Google) Very good service, especially Mr. Francisco, 100% recommended, already doing business twice. (Original) Muy buen servicio especialmente el seƱor Francisco recomendado 100% ya 2 veces haciendo negocio

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Google May 24, 2025

(Translated by Google) The parts department is very friendly and they help you with information if you ask them. (Original) Muy amable los del departamento de partes y te ayudan con la información si les pides ayuda

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Google May 7, 2025

Great experience with Jared. This is the 2nd vehicle i have bought from him at Dewey in 5 years. There was no back and forth with the sales and finance managers (which i hate) giving me numbers that didnt work! We simply found the truck, i told him what i would like for trade value and monthly payment and the deal was done. Signing docs was smooth and I would definately buy from Jared again.

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Google May 1, 2025

Casse was a pleasure to deal with. Not pushy, the whole transaction was made simple & efficient. She even had my car redetailed because I wasn't really satisfied with the previous job done. No questions asked, made sure the customer is always happy. Dewey has gone above & beyond for my business & I appreciate that, makes me keep coming back. Ask for Casse for your next purchase!

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Google May 1, 2025

Casse was awesome to work with. She found the perfect new Durango for us. I got exactly what I wanted on my 2022 Gladiator. Thank you Casse

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Google Apr 13, 2025

We have just purchased our second vehicle from Justin Carter. We drove over 6 hrs to buy a car from him. We are very loyal to Dewey Dodge and especially Justin. He is very knowledgeable about Mopars and works with you to make sure you get exactly what you want and need. We will drive miles to purchase from Justin and Dewey Dodge again. Thanks Justin we are super happy.

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Google Apr 13, 2025

Joe was great easy to work will and got me the deal that I want for my Summit

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Google Apr 10, 2025

I had an excellent experience purchasing a vehicle online thanks to Casse Adams at Dewey Dodge. I found both the car and Casse online, reached out directly, and was immediately impressed by her prompt, courteous, and informative communication. I’ll admit—I can be a bit of a pain to work with—but Casse handled everything like a pro and made me feel completely at ease. Every question I asked was answered, and every request I made was delivered on without hesitation. If you’re looking for someone who’s patient, responsive, and genuinely helpful, I highly recommend working with ... Read More

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Google Apr 7, 2025

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Google Apr 3, 2025

There was a recall on my Jeep. The service department was super friendly and helpful throughout the process. They even washed my Jeep before giving it back!

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Google Mar 25, 2025

Quick and easy

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Google Mar 22, 2025

We felt very fortunate to have Jared Mingus, from Dewey Dodge in Ankeny as our salesman. He was polite, hardworking and straight forward! We appreciated his work during and after the sale! Thanks again, Jared

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Google Mar 19, 2025

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Google Mar 12, 2025

Great long distance experience. So happy with the experience. Humdi was great to wprk with and worked hard to earn my business. He walked me through the vehicle and made sure I was comfortable with everything before I went in to pay. When I paid there was no hassle, no upselling, just a straight quick transaction. I really appreciated the whole process!

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Google Mar 10, 2025

Dewey is as good as it gets in the world of vehicle purchases!! We worked with the amazing Salesman Justin Carter, he is very personable and knowledgeable!! Justin was also amazing hosting our three daughters through the whole process!! We enjoyed the process the 1st time so much with replacing my truck we came back 2 weeks later, with Justin's amazing locating help, to replace our family's van!! The Finance team with Christi Adams and Alex Westra were also on point with processing our payments and going over options, even if said options didn't fit what we were ... Read More

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Google Mar 8, 2025

Always get great service from Jared Mingus

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Google Mar 5, 2025

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Google Mar 2, 2025

great place to buy a car especially if you work with Humdi.

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Google Mar 2, 2025

Great place where I found my car! Great customer service and all best for Hamdija who do his job right and clear!

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Google Mar 2, 2025

Would 100% recommend! Especially If you work with salesman Humdi!

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Google Feb 23, 2025

Welcomed upon arrival by Salesperson (Justin Carter) who was prepared to show vehicles of interest. Very knowledgeable and personable which allowed the process to go smoothly. Christin did a wonderful job walking through finance and warranties. Overall very pleased with our first Chrysler vehicle purchase at Dewey.

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Google Feb 23, 2025

Joe was awesome!!!! After been treat unfairly at another dealership and Joe was so kind and got me in a new (to me) vehicle!!!!! Thank you Joe!!!!

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Google Feb 20, 2025

Had the battery on my 2019 Jeep Cherokee changed this week. My son lives in Des Moines and we were visiting. Dewey's service department was great - very professional. They fit us in same day. I will say MUCH better than the local dealer on Hickman Rd.

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Google Feb 15, 2025

Joe was a great help throughout the whole process

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Google Feb 14, 2025

I cannot recommend Dewey Jeep highly enough for their exceptional service and customer care. After a series of disappointing encounters with another dealership, Dewey Jeep restored my faith in quality automotive service. From the moment I arrived, the staff at Dewey Jeep were welcoming and professional. They quickly diagnosed the issue with my Jeep — something the previous dealer had failed to address properly. They discovered that the clutch switch had been incorrectly installed and that the starter relays were damaged, likely due to mishandling by the previous service team. The technicians at Dewey were thorough and transparent about what was ... Read More

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Google Jan 17, 2025

Would 100% recommend! Drove three hours for this fair and painless transaction with absolutely no regrets. Justin was knowledgeable and great to work with. After visiting several dealerships, I’m extremely pleased I ended up here.

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Google Jan 9, 2025

I’m really happy with the car buying experience at Dewey. Casse in sales was very responsive, Christina in Finance was great, and the management team very helpful and easy to work with. Highly recommend!

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Google Dec 20, 2024

The parts department was very fast and helpful in finding information that I needed for my RAM truck.

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Google Dec 17, 2024

Came in looking for a specific car. It was off lot having work done. Cassie our sales representative took us to the lot for a test drive. We went through the financial process with Tanner. My husband and I would recommend working with him when it comes to it. Very nice and professional. Obviously we currently don't need work done but if do need it hopefully it'll be a breeze.

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Google Dec 7, 2024

Jaheim is a great guy, very knowledgeable. Thanks for your help!

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Google Dec 1, 2024

These people are fantastic, even when the other Jeep dealer dropped the ball!

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Google Nov 10, 2024

(Translated by Google) Great dealer (Original) ŠžŃ‚Š»ŠøŃ‡Š½Ń‹Š¹ Гилер

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Google Oct 26, 2024

I brought my car in for transmission issues and some other non-major mechanical issues. Grant W. was my service advisor. He quickly and professionally checked my car in and was very great at communicating throughout the entire process. I had some warranty concerns as my mileage is under but close to the expiration mileage. He took care of everything. Not only did he handle this scenario like a boss, but went above and beyond with the warranty company. He called them whenever needed and even found that the other dealer I took my car to never even attempted to contact ... Read More

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Google Oct 14, 2024

This is an interesting place. The salesman did exactly like he said. Rock solid Ky. The funance lady should get fired. She was real friendly until we would not spend $10000 on her stuff that no one needs. $414 for key fub insurance when they cost $100. Phoney windshield coverage, and on and on. She was mad at us for not buying that stuff. Ruined the experience. I told the salesman before we came i am not buying and add ons and we are paying the price he quoted us. That's it. And in the end that is what we paid, just ... Read More

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Google Oct 5, 2024

Work they do is always good. However, the service advisors' communication is severely lacking. No updates on what they found during diagnostics, getting notified that vehicle is ready but you haven't been told what was found or what they recommend as a fix and when you finallybreach out because they don't you don't hear back from anyone whether you reach out via text or phone. My last 3 experiences have been this way. Very disappointing in their recent customer service

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Google Sep 29, 2024

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Google Sep 3, 2024

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Google Sep 1, 2024

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Google Jul 27, 2024

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Google Jul 27, 2024

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Google Jul 2, 2024

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Google Jun 29, 2024

Excellent salesman

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Google Jun 11, 2024

This dealership is run by some of the most kind and professional people in the business. If you are in the market for a vehicle, I highly recommend this dealership.

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Google May 22, 2024

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Google May 21, 2024

About 3 weeks ago I received an email from Dewey looking for used Wranglers. I love my 2 door Wrangler. Its a 2020, with less than 25,000 miles and is in immaculate condition with new wheels and bigger tires. I went in to look at a 4 door Wrangler, a 2020, so same year, MORE miles. Trey kept telling me to ā€œup my monthly budgetā€. I told him in the beginning of our conversation, I would not go over my current payment. He would NOT listen to me. He even went as far as telling me to ā€œ go ask my husband if I can up the ... Read More

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Google Apr 17, 2024

You see that negative review a few months ago by Austyn Burfeind? Google his name - He's a salesman for Billion Buick GMC in Sioux Falls, SD. He's just upset the same dealership he works for sold him an overpriced used GMC Sierra at 9% interest.

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Google Apr 10, 2024

I took my 2020 Jeep Cherokee to Dewey Dodge for service due to multiple warning lights on the dash. Tom, the service advisor, was honest and very knowledgeable. He diagnosed the problem, fixed it by the next day, and kept me informed throughout the process. I’ve always had bad experiences with dealers they over charge me and don’t keep me informed Tom was very honest and knowledgeable if you need to service your car ask for Tom.

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Google Mar 29, 2024

Took my 2017 Jeep in Tuesday 19th to have 2 new Tierods and suspension done, that part went well, took 2 days. Now the funny part, I got a call from Tom saying it was done but takes up to 48hrs for my warranty to pay (never heard that before with my warranty cause used before elsewhere) and he was waiting for them to approve the card to pay my stuff, anyway was told my part was $300.00 meaning $100.00 for each, umm no I only pay $100.00 deductible whether one Tierod or both, inner or outer and suspension according to my bought warranty, so next ... Read More

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Google Mar 25, 2024

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Google Mar 18, 2024

This is more of a review for the service department as I have not experienced sales, etc, here. I've been getting my oil changed here since I moved to Iowa 3 years ago. The staff is always very nice and courteous. And, the Dewey locations have a special oil change package which includes 3 oil changes (and a bunch of other perks) for about $200. Considering my car runs on full synthetic, it's a great deal. The only issue I have had was when I got my oil changed in 2021 and the check engine light came on right after. After bringing ... Read More

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Google Mar 1, 2024

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Google Feb 24, 2024

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Google Feb 10, 2024

The Dewey service department is excellent! We have a vehicle that we’ve taken to a reputable shop in Ankeny for electrical repair. He couldn’t fix it and recommend Dewey. Dewey fixed it immediately along with other issues we had requested. They sent me a video showing what they were repairing/replacing. Super pleased with their service!

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Google Jan 27, 2024

I recently brought my jeep into the dealership to get some work done on the battery. Nolan was my contact as my car was getting worked on. He was very helpful and always made himself available if I had questions. Thank you for the professional service, Dewey!

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Google Jan 23, 2024

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Google Dec 29, 2023

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Google Dec 19, 2023

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Google Dec 17, 2023

Had extensive engine and transmission work done. A job well done too. That 2500 Power Wagon RAM runs like it's brand new.

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Google Dec 5, 2023

TL;DR: Overall, we'd definitely recommend this dealership! Justin was great to work with throughout the entire process, he was very knowledgeable and friendly. Do your research and know what your trade-in is worth and be ready to haggle on the trade-in value (the Sales Manager told us they're a "no-haggle" dealership, so don't expect them to budge on the sticker price) and you'll probably end up with a "Tonight Only" final offer from them. It worked for us and, so far, we love our new Durango! Pros: The price and condition ... Read More

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Google Dec 5, 2023

Jake in body shop was super helpful and knowledgeable

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Google Nov 28, 2023

Great service

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Google Nov 27, 2023

Great service & very helpful mechanics.

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Google Nov 7, 2023

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Facebook Oct 28, 2023

Had an absolute amazing experience with Dewey this morning with trading and purchasing! these vehicles are priced to sell, BUT also the entire staff works hard to get your business and the best rates!

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Google Sep 21, 2023

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Google Sep 8, 2023

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Google Sep 8, 2023

It was great

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Google Sep 1, 2023

Great service and communication

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Google Aug 31, 2023

2019 wrangler they charge 100 to see if it’s covered by warranty. Bought new from them, they are the only ones who have worked on it. I bought extended warranty. Issue with seat latch broke. Frozen screen. Jeep payment 700 a month. Yet I pay for them to see who’s bill it is? It’s all my bill. I paid for all of it. Why 100 more? Asked a lot more questions. Still not happy. Seat not covered (most likely) frozen screen has to do it for them… upgrade not covered.

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Google Aug 30, 2023

Friendly quick experience.

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Google Aug 29, 2023

Grant was the best! He was very friendly and helpful. My Jeep was in for service for 2 1/2 weeks and Grant made sure I had a rental even though there weren't any available. Dewey took care of the rental as well. The service techs changed in the midst of my service so it seemed like maybe communication was forgotten. I didn't hear from anyone for a week and then I had to make the call for an update. Again Grant stepped in and smoothed that over. I give Grant a 5 * rating for his customer service.

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Google Aug 28, 2023

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Google Aug 28, 2023

Jared was very helpful and understanding with helping me get my new Jeep at a price I could afford.

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Google Aug 27, 2023

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Google Aug 27, 2023

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Google Aug 27, 2023

Fast and easy

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Google Aug 26, 2023

I went to Stew Hansens which is a competitor in which they insulted me and my wife when we were discussing the finances and purchasing of a gladiator. I called and spoke to Amani one of the sale people at Dewey. She worked with me and helped me find a gladiator I liked and fit into the budget I wanted. The finance and staff were great and I am very happy with the whole experience. I will go back and send people there just because they are professionals and just not trying to push you into something that you are ... Read More

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DealerRater Aug 24, 2023

Dewey fixed our problem that another dealer couldn’t even find the correct cause of the problem

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Google Aug 24, 2023

Great service at Dewey Chrysler Jeep. Reasonable wait time and all of the employees were very courteous. Would highly recommend!

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Google Aug 22, 2023

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Google Aug 21, 2023

James was super nice and very attentive. Scheduling was simple online and I was in and out in less than an hour. Highly recommend!

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DealerRater Aug 16, 2023

Fast service.Kept us informed what was going on.Clean waiting area.Friendly service area

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Facebook Aug 15, 2023

good service good employees

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DealerRater Aug 15, 2023

My 2014 Jeep wouldn’t go into gear reliably and had a throttle control warning light. After a week in the dealer’s service center, the issue was diagnosed as a weak battery. They charged more than $600. In the past I would have done this work myself (a lot faster and for a lot less money) and the issue was more straightforward to diagnose myself or with the help of an auto parts store.

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Facebook Aug 12, 2023

The ENTIRE staff was friendly and helpful! Hayleigh made the process so easy and James got the financing we needed!! Thank you so much!!

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Google Aug 12, 2023

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Google Aug 11, 2023


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