Good with service. Ignored me in sales.
Words cannot express the superb service we received when we bought our new jeep wrangler sport unlimited. They totally went above and beyond help I g us out. So thank you once again CJ and Dewey team for your excellent service
I was here because the towing company who towed my car here last Friday got something black ALL OVER my car (Ankeny towing). Gary the manager took my car back to the shop and got it all cleaned off. Thanks Gary.
I had my best Truck buying experience at Dewey. John and Christi in sales were great to work with. Roger who is the General Manager was aggressive on pricing and was extremely patient throughout the process. Dewey was generous on my trade and made the process of buying a new vehicle painless. Chris in finance was organized and friendly and had me out the door and into my new Truck in no time. Jason from aftermarket scheduled me for the spray-in bed-liner prior to me leaving the dealership. I've purchased a lot of vehicles and this was the simplest and most efficient deal I've done. BTW the dealership is neat, well layer out and bright. Overall a great experience.
Can't say enough good about the service I received today from the Dewey Service Department. Needed to get my jeep in to have a part replaced and stopped by to have them look at jeep to get part I needed ordered. They got me right in, and found that they had the part on-hand, so they replaced the part right away. Never had a dealership give me that fast and prompt service! Thanks Dewey Service Department...you made my day!
I was shopping for a Ram 1500 Laramie Crew Cab and knew from my previous experience at Dewey that I wanted to give them an opportunity to keep my business. Like my previous experience with my Jeep Cherokee, the process was flawless, the price was the best in a 250 mile radius and the dealership treated me like a VIP the entire way through the process. My initial contact was with Christi but due to some scheduled time off the vast majority of my deal was handled by the General Manager, Roger and John, another salesperson. Not only did they blow an existing deal with another dealership out of the water but they went above and beyond to find the specific model and options that I wanted and were very generous on my trade. Granted Ram has a ton of incentives on the 2017 1500's but Roger went above and beyond to get the price and payments where I wanted them. John had to drive to a different dealership to pick up my truck and I thought this might delay the process but I was able to close the deal the same day and drive off in my new truck. Even the normally painful finance paperwork was handled in a very friendly manner by Chris. Everything was ready to go when we arrived at the dealership and we were in and out in under an hour (which included moving stuff from my old car to the new one, getting the vehicle washed and filled with gas and meeting with the aftermarket representative to set up a time to have the spray in bed liner and tonneau cover installed. This is my second purchase from Dewey and I don't forsee going anywhere else for my next purchase. Both experiences have been flawless and every person I've come in contact with has been courteous and professional.
I would recommend Dewey Dodge they have great people working there that know their stuff and will work with you to get the best deal possible. Friendly and nice group of people. Call you after to see if you are satified with everything. Good selection of new and used cars and truckstrucks and vans. Check them out
John Burns is a great salesmen! He is very friendly, helpful and hard working! He did his absolute best with our requests. We will definitely be back. I wouldn't want to go anywhere else after such a good experience. My husband and I were just out window shopping to see what was out there. John got to us first. He showed us all of our options no matter how ridiculous the request. John made us feel important and not pushed into something we couldn't afford. With a game plan set we will definitely be back to purchase. Thank you! Be back soon!